Responsible Gaming at lck44

Our Commitment to Safe Gaming

lck44 is committed to providing a safe, fair, and enjoyable online gaming environment for all players in Bangladesh. We believe that gambling, when approached responsibly, is a legitimate form of entertainment for adults. Our responsible gaming programme is built on three principles: player awareness, access to practical tools, and swift access to support when it is needed most.

lck44 strictly prohibits anyone under the age of 21 from using the platform. We use age verification checks during registration and may request documentary evidence of age and identity at any point during a player's membership. If you are under 21, you must not use lck44 under any circumstances.

Responsible Gaming Tools Available to You

Every registered lck44 player has access to the following practical tools through their account settings. These tools are designed to help you stay in control of your gaming activity at all times:

How to Activate These Tools

Activating responsible gaming tools on lck44 is straightforward. Here is how to set up the protections that matter most to you:

• Log in to your lck44 account and navigate to Account Settings. The Responsible Gaming section is accessible directly from the main settings menu.
• To set a deposit limit, choose your preferred limit type (daily, weekly, or monthly), enter the maximum amount in Bangladeshi Taka (৳), and confirm. The limit takes effect immediately. To reduce a limit, the change applies instantly; to increase a limit, a 48-hour cooling-off period applies before the higher limit becomes active.
• To request a cooling-off period, select your preferred duration (minimum 24 hours, maximum 6 weeks) and confirm. Your account will be suspended for gaming purposes for that entire period. You cannot log in to wager during a cooling-off, though account enquiries to support remain available.
• To initiate self-exclusion, contact lck44 support at [email protected] from your registered email address. Our team will process your self-exclusion request promptly, close your account, return any eligible real-money balance, and take reasonable steps to prevent you from opening a new account on lck44 in future.

If you experience any difficulty setting up these tools, our support team is available 24/7 at [email protected] and will assist you in activating the protections you need. We take all responsible gaming requests seriously and will not discourage you from using these tools.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of background, income level, or experience with gaming. Being aware of the warning signs is the first step toward getting help. Ask yourself honestly whether any of the following apply to you:

• ⚠️You spend more money or time gambling than you originally intended, and find it difficult to stop once you have started.
• ⚠️You chase your losses — continuing to gamble after losing in an attempt to win back the money you have lost.
• ⚠️You feel anxious, irritable, or restless when you are not gambling, or when you try to reduce or stop gambling.
• ⚠️You have borrowed money, sold belongings, or neglected household or family expenses in order to fund your gambling activity.
• ⚠️Gambling is negatively affecting your relationships with family or friends, your work or studies, or your physical and mental health.
• ⚠️You hide your gambling activity from people close to you, or feel ashamed or guilty about how much time or money you spend gambling.

Tips for Keeping Gaming Fun and Under Control

Responsible gaming starts with good habits. The following practical tips will help you enjoy lck44 as entertainment while keeping your gaming activity healthy and sustainable:

• Set a firm budget before you start each gaming session and stick to it. Decide in advance the maximum amount in ৳ you are prepared to spend as leisure money, and treat it as the cost of entertainment — not as an investment you expect to recover.
• Set a time limit for each session. Use lck44's session reminder feature or simply set a timer on your phone. When the time is up, stop — regardless of whether you are winning or losing. Never extend a session to chase a loss or ride a winning streak.
• Never gamble when you are under emotional stress, feeling low, or trying to cope with problems in your life. Gambling as a form of escape can quickly become a habit that is difficult to break. If you are going through a difficult period — whether financially or emotionally — take a break from gaming.
• Never borrow money to fund gambling. Gambling with borrowed funds creates financial pressure that removes the entertainment element entirely and significantly increases the risk of problem gambling behaviour. Only ever gamble with money you already own and can genuinely afford to lose.
• Take regular breaks during longer sessions. Step away from the screen, have a drink of water, and give yourself time to reset. Even a short five-minute pause helps maintain perspective and prevents the kind of impulsive decision-making that leads to significant losses.
• Keep gaming in balance with other parts of your life. lck44 should be one enjoyable activity among many — not the primary focus of your leisure time. If you find yourself turning down social plans, skipping meals, or sacrificing sleep to gamble, that is a clear signal to step back and reassess.

Age Verification and Protecting Young People

lck44 enforces a strict minimum age of 21 years for all players. Age verification is conducted at the point of registration and may be repeated at any time during a player's account lifetime. Players who cannot provide satisfactory proof of age will not be permitted to deposit, play, or withdraw funds.

If you share a device with younger family members or live in a household that includes individuals under 21, we strongly recommend enabling parental control software on your device to prevent underage access to online gaming platforms. lck44 does not provide parental control tools directly — these are best managed at the device or network level through your internet service provider or a dedicated parental controls application.

Self-Exclusion: Taking a Longer Break

Self-exclusion is the most comprehensive responsible gaming tool available on lck44. It is intended for players who feel that gambling has become a problem or who simply want to stop using the platform permanently. Once a self-exclusion is in place, the account is closed, and lck44 will take reasonable steps to prevent the excluded player from re-registering.

To request self-exclusion from lck44, please follow these steps:

• Send an email to [email protected] from your registered email address. In your message, state clearly that you are requesting self-exclusion, include your registered username or mobile number, and specify whether you are requesting a time-limited self-exclusion (minimum 6 months) or a permanent self-exclusion.
• Our support team will acknowledge your request within 24 hours, verify your identity, and process the self-exclusion. Any eligible real-money balance (net of bonus funds that have not met withdrawal conditions) will be returned to your registered payment method.
• Once self-excluded, you should also consider using your device's parental control settings or third-party blocking tools to prevent access to online gaming platforms more broadly, as lck44's self-exclusion applies only to lck44 itself.

Players who have self-excluded will not be contacted by lck44 for marketing purposes for the duration of the self-exclusion. Accounts closed under a confirmed self-exclusion will not be reopened under any circumstances. If you later believe your gambling behaviour is under control and you wish to be considered for reinstatement, you must contact support after a minimum cooling-off period of 6 months has elapsed, and lck44 will assess your request on a case-by-case basis.

Deposit Limits: Managing Your Spend

Deposit limits are one of the most effective tools for keeping your gaming activity within a budget you are comfortable with. lck44 supports three types of deposit limit:

• Daily deposit limit: A cap on the total amount in ৳ you may deposit across all payment methods in any single calendar day. This is particularly useful for players who want fine-grained day-to-day control over their spending.
• Weekly deposit limit: A cap on the total amount you may deposit in any rolling 7-day window. This is well-suited to players who prefer to budget on a weekly basis — for example, deciding how much leisure money to allocate to gaming as part of a weekly household budget.
• Monthly deposit limit: A cap on the total amount you may deposit in any rolling 30-day period. Monthly limits provide the broadest overview of your gaming expenditure and are recommended for players who want to ensure their gambling spend remains a small, defined proportion of their monthly income.

To protect against impulsive increases in limits, any request to increase a deposit limit will not take effect until a mandatory 48-hour waiting period has elapsed. A request to reduce a deposit limit takes effect immediately. lck44 may, at its discretion, decline to increase a limit where it has concerns about a player's gaming activity or wellbeing.

Get Support — You Are Not Alone

If you feel that gambling is having a negative impact on your life — financially, emotionally, or socially — please do not hesitate to reach out. lck44's support team is available 24 hours a day, 7 days a week, and will treat all responsible gaming enquiries with the utmost discretion and care.

When you contact lck44 support about a responsible gaming concern, please include your registered name and mobile number so we can locate your account and act quickly. We will never judge you for reaching out — in fact, we encourage all players to make use of responsible gaming tools proactively, before any problem has a chance to develop.

lck44's Ongoing Commitment

lck44 continuously reviews and improves its responsible gaming programme to reflect best practices in player protection. We monitor player activity patterns for signs of harmful gambling behaviour and may proactively reach out to players whose activity gives us cause for concern — not to restrict their enjoyment, but to check in and offer support. Where we identify a player who appears to be experiencing gambling harm, we may apply protective restrictions to their account even without a request from the player, in line with our duty of care.

We also encourage friends and family members who are concerned about a loved one's gambling behaviour to contact us at [email protected]. While lck44 is bound by data privacy obligations and cannot share account information with third parties, we can provide guidance on what steps the account holder can take to access help, and we take all third-party welfare notifications seriously.